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The Cathcart Street Practice

The Cathcart Street Practice

national health service
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Test Results

 

For specimens taken by the practice team, results are returned electronically by the Ayrshire laboratory services.
Normally your result will be viewed and read by a clinician within 48 hours. The receptionist will be able to pass on the clinician’s comments on your results.


If a test was requested by a consultant in hospital it will probably take 3-4 weeks before your GP is notified. We experience similar lengthy delays for clinic and hospital discharge letters. We appreciate this can be frustrating and is far from ideal but unfortunately, we do not have any control over this.


Whilst we endeavour to notify patients of abnormal results, we would ask you to assume some active responsibility in finding out the results of your tests.

 

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 

Hospital Appointments

With local waiting times often quite long it is understandable this is also a source of frustration! Patients commonly want to chase up their appointment times or try and bring them forward. However, we again have no control over the appointment allocation and our secretaries do not have privileged access to the hospital departments. Urgent appointments are offered according to set clinical conditions and consultants will not accept letters from GPs appealing for a particular patient to be pushed up the ladder. We would therefore ask patients to contact the appointments department on 01563 827070 if they have enquires about their appointment time or wish to be put on cancellation lists.
 

 

 

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